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Terms & Conditions

Important

Our terms and conditions are designed to protect our customers and Aussie Websites.

Aussie Websites - Terms of Service

Standard Terms and Conditions: These are the standard terms and conditions for Website Design and Development and apply to all contracts and work undertaken by Aussie Websites for its clients.

Fees and Deposits: A 50% deposit of the total fee payable under our proposal is due immediately upon your instructing us to proceed with the website design and development work. The remaining 50% will be due when the project tasks are completed to your reasonable satisfaction through User Acceptance Testing in a staging environment. Work will commence upon receipt of the deposit. The final project code will be released once the balance is received. The 50% deposit is only refundable if we have not commenced the work under the agreement. The deposit is not refundable once development work has started and you terminate the contract with no fault on our part.

SEO and SMO work requires payment in advance. We operate on a minimum 3-month contract, with discounts available for 12-month commitments only.e are the standard terms and conditions for Website Design and Development and apply to all contracts and work undertaken by Aussie Websites for its clients.

Supply of Materials: You must supply all materials and information required by us to complete the work in accordance with any agreed specifications. Such materials may include, but are not limited to, photographs, written copy, logos, and other printed material. Any delay in supplying these materials that leads to a delay in the completion of work allows us the right to extend previously agreed deadlines by a reasonable amount.

Should you fail to supply materials, and this prevents the progress of the work, we have the right to invoice you for any part of the work already completed.

Variations Our website development phase includes only minor variations to the original specification. Significant deviations from the specification will be charged at our standard hourly rate of $130.00 or at a specially agreed rate for hourly billing.

Project Delays and Client Liability: Time frames or estimates are contingent upon your full cooperation along with complete and final content for the work. Adequate feedback is necessary to progress to subsequent phases promptly. A single point of contact from your side must be available on a daily basis to expedite the feedback process.

Rejected Work: If you reject any of our work within the 7-day review period or subsequently do not approve subsequent work performed by us to remedy any points noted as unsatisfactory, and we, acting reasonably, judge that you have been unreasonable in any rejection, we may elect to treat this contract as at an end and will bill for the completed work.

Payments: Upon completion of the 7-day review period, we will invoice you for the balance of the project before going live.

While it's a given that challenges may arise in any project, our response to these challenges is what sets us apart. At Aussie Websites, our dedication goes beyond simply providing outstanding service; we're here to support you through every phase, especially when the unexpected occurs. It's not merely the obstacles we face, but the manner in which we tackle them together that truly showcases our team's resilience.

Aussie Websites respects the Guidelines suggested by the Australian Direct Marketing Association, in its Code of Practice for Consumer Protection in e-commerce.

We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.

In line with those guidelines, Aussie Websites would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the obvious exception of third party business partners such as domain name registries.

What Information We Collect

When you complete an Online registration form through our website or register an account with us by email, mail or over the telephone, we ask you to provide personally identifiable billing information. You may be asked to fill out and submit an application form, or provide this information over the telephone. This information includes your name, telephone number, email address or facsimile number, and your credit card number, expiration date, card security code, and billing address. We may also collect information about how you use our services as this assists us with billing and helps us to develop our services to meet your needs.

How We Use Your Information

We use your information to:

  • Provide our services to you, including processing your order or application
  • Administer and manage those services, including charging, billing, credit checking and debt collecting
  • Deal with your inquiries, complaints or requests
  • Notify you of your identification and log-on information to enable you to access and use our services
  • Notify you of information relating to our services including price or service variations, or the suspension or disconnection of access to our services
  • Send you our newsletter, other marketing information and to market our services generally
  • For internal research, planning, accounting, security and testing purposes

We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on websites they visit.

In line with those guidelines, Aussie Websites would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your data, with the obvious exception of third-party business partners such as domain name registries.

Security of Your Personal Information

We have processes in place to ensure the security of your personal information, including encryption of all data when transferred to our service providers and limitations on access to personal information within our organisation.

Cookies

Cookies are small pieces of information stored on your computer tied to information about you. We use both session ID (or temporary) cookies, which terminate when you close your browser, and persistent cookies, which are stored on your hard drive.

Cookies allow you to login without having to type your login name each time, allowing you to simply provide your password to access the system. Cookies also enable us to track and monitor the use of some features of our website and maintain security. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. If you choose to reject cookies, you may still use our website; however, your access to some areas of our website will be limited.

Privacy Statement Changes

Occasionally we change our privacy policy practices, if we do change our Privacy Policy we will modify this Privacy Policy page and send an email to update Aussie Websites customers of the Privacy Policy changes, We encourage you to review this Policy periodically to be informed of how we are protecting your information.

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